At 8bat, we believe gambling should always be a source of entertainment — never a cause of harm. Our responsible gaming programme gives every player in Pakistan the knowledge, tools, and support to keep things enjoyable, safe, and within their means.
Every 8bat account includes these built-in tools — no support request needed, available directly from your account settings
Set daily, weekly, or monthly PKR deposit caps on your 8bat account. Once a limit is active, it takes effect immediately. Any request to increase a limit is subject to a mandatory 7-day cooling-off period before it can be applied — protecting you from impulsive decisions in the heat of the moment.
Tell 8bat how long you want to play in a single session and we will send you a reminder when your time is up. You can also enable a hard session cut-off that logs you out automatically, so you stay fully in control of how much time you spend on the platform each day.
Need a short break? Activate a cooling-off period of 24 hours, 7 days, or 30 days. During a cooling-off period your account remains open but you cannot deposit or place bets. It is a lighter option if you feel you need to pause without committing to a longer exclusion.
If you feel gambling is becoming a problem, self-exclusion is the most powerful tool at your disposal. Excluding yourself on 8bat closes your account for a minimum period of 6 months or permanently. During self-exclusion, your account cannot be reopened under any circumstances until the exclusion period expires.
Reality check notifications pop up at intervals you choose — every 30, 60, or 90 minutes — showing you exactly how long you have been playing and your net session result. A brief moment of reflection during a session can make a significant difference to your overall experience and spending.
In addition to deposit limits, 8bat lets you set a maximum loss threshold per day, week, or month in PKR. When you reach your chosen limit, betting is paused for the remainder of that period. This tool works alongside deposit limits to give you double-layered financial protection.
The 8bat platform is available exclusively to individuals who are 21 years of age or older. We verify every new account through our KYC process and reserve the right to request proof of age at any time.
Preventing underage gambling is one of the most important responsibilities we carry as a gaming platform operating in Pakistan. The 8bat registration process requires every new user to confirm they are aged 21 or above, and our KYC verification team checks government-issued identification — including CNIC and passport — to confirm each player's date of birth before full account access is granted.
Where there is any doubt about a player's age, 8bat will suspend access to deposits and wagering until satisfactory proof of age has been submitted and verified. Accounts found to belong to underage users are permanently closed, and any deposited funds are returned in accordance with applicable regulatory guidance.
We also strongly encourage parents and guardians in Karachi, Lahore, Islamabad, and across Pakistan to use parental control software to restrict access to online gambling sites on shared or family devices. If you believe a minor in your household has accessed 8bat, contact our support team via live chat immediately.
Tip for Parents: Free parental control tools are available for both Android and iOS devices that can block access to online gambling sites. Installing these on any device accessible to a person under 21 is one of the simplest steps you can take to prevent underage gambling.
Self-exclusion is a voluntary commitment to stop gambling on the 8bat platform for a defined period. It is one of the most effective steps a player can take when they feel their gambling is moving out of healthy territory. The process is straightforward and takes effect within minutes of your request being confirmed.
Access your 8bat account using the 8bat Login page. If you are having difficulty logging in, our 24/7 live chat support can assist you directly.
Go to your account profile menu and select the Responsible Gaming section. All self-control tools, including self-exclusion, are listed here in one place.
Choose from a minimum 6-month exclusion, a 1-year exclusion, a 5-year exclusion, or a permanent self-exclusion with no end date. We recommend choosing the longer option if you are uncertain.
Review and confirm your self-exclusion. The restriction takes effect immediately. You will receive a confirmation email and your account will be locked for deposits and wagering for the full duration of the exclusion period.
Self-excluding is a positive and courageous step. We strongly encourage you to also consider speaking with a professional counsellor or a trusted support network — family, friends, or a community organisation — during your exclusion period.
Ask yourself honestly — do any of these statements apply to you?
If you answered yes to two or more of these questions, we recommend using the 8bat self-exclusion tool or speaking with our support team. Reaching out early makes a real difference.
A full overview of the responsible gaming controls you can apply to your 8bat account at any time
| Limit Type | Available Periods | Takes Effect | Increase Delay | Status |
|---|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediately | 7 days | Active |
| Loss Limit | Daily / Weekly / Monthly | Immediately | 7 days | Active |
| Session Time Limit | Per session (custom hours) | Next session | 24 hours | Active |
| Reality Check | Every 30 / 60 / 90 min | Immediately | No delay | Active |
| Cooling-Off Period | 24 hrs / 7 days / 30 days | Immediately | After expiry only | On Request |
| Self-Exclusion | 6 months / 1 yr / 5 yrs / Permanent | Immediately | Not applicable | On Request |
Important: All reductions to existing limits and all new limits applied to your 8bat account take effect immediately with no waiting period. Only increases to existing limits are subject to the mandatory delay listed above. This asymmetry is intentional — it ensures that decisions made in moments of calm are harder to reverse in moments of impulse.
Reaching out for help is a sign of strength, not weakness. These resources are available to support you
Our responsible gaming support team is available 24 hours a day, 7 days a week via the live chat feature on the platform. If you need help applying a limit, initiating a self-exclusion, or just want to talk through your concerns, a trained support agent is always on standby.
For written responsible gaming requests — including formal self-exclusion requests, limit adjustments, or account closure — you can contact our dedicated team at [email protected]. All responsible gaming emails are treated as high priority and responded to within 24 hours.
8bat operates under an international gaming licence whose regulatory framework includes mandatory responsible gaming standards. As part of this framework, our policies on player protection, self-exclusion, and problem gambling are aligned with internationally recognised responsible gaming guidelines and best practices.
8bat is committed to operating in a socially responsible manner. This means that while we want our players from Karachi to Peshawar to enjoy everything the platform has to offer — from cricket betting to PSL markets to our full casino game library — we will never prioritise revenue over player welfare.
We train our customer service staff to identify potential signs of problem gambling behaviour and to respond sensitively and appropriately. Where our systems detect unusual patterns — such as a sudden significant increase in deposit frequency or extended consecutive sessions — our team may proactively reach out to check in on the player's wellbeing.
Responsible gaming is not just a regulatory requirement for 8bat — it is a core part of how we do business. We firmly believe that a player who feels safe, respected, and in control is a player who genuinely enjoys the 8bat experience for years to come.
Gambling is most enjoyable when it stays within your budget and your time. Log in to your 8bat account today to review your responsible gaming settings, set a deposit limit, or explore the full range of games — always 21+, always with your wellbeing in mind.
21+ only · Gambling involves financial risk · Please play responsibly · Full terms apply