At 8bat, your personal data is treated with the same level of care we apply to every other aspect of the platform. This Privacy Policy explains exactly what information we collect, why we collect it, how it is used, and the rights you hold over your own data.
Six commitments that underpin how 8bat handles every piece of data you share with us
8bat collects only the personal data that is genuinely necessary for the operation of your account, processing of PKR transactions, and compliance with anti-money laundering obligations. We do not collect data for its own sake.
Every page and transaction on the 8bat platform operates under 256-bit SSL/TLS encryption. Your login credentials, PKR balance, and payment details are protected by multiple overlapping technical and organisational security measures.
8bat does not sell, rent, or commercially trade your personal data to third parties. Your information is shared only with the limited categories of service providers and regulatory bodies described in this Policy.
Personal data held by 8bat is retained only for as long as is necessary for the purpose for which it was collected, or as required by applicable law and regulatory obligations. Data is securely deleted or anonymised upon expiry of the retention period.
We believe you have every right to know what data 8bat holds about you and how it is being used. This Privacy Policy is written in plain language so that players from Karachi to Islamabad can understand their data rights without needing a legal background.
You retain meaningful control over your personal data. Subject to legal retention obligations, you may request access, correction, or deletion of your data at any time by contacting the 8bat support team through live chat or by email.
Notice: By registering an account on 8bat or by continuing to use the Platform after any update to this Privacy Policy, you acknowledge that you have read and understood this Policy in full. If you have questions about how your data is handled, our support team is available 24/7 via live chat.
8bat operates the online gaming platform accessible at https://8bat.app (the "Platform"). In this Privacy Policy, references to "8bat", "we", "us", or "our" refer to the company operating the Platform in its capacity as the data controller responsible for the personal information you provide.
As the data controller, 8bat determines the purposes and means by which your personal data is processed. We are committed to handling that data lawfully, fairly, and transparently in accordance with applicable data protection principles.
This Privacy Policy applies to all registered users of the 8bat Platform, including players who have completed registration, players in the process of completing KYC verification, and visitors who interact with the Platform without having created an account.
When you register for an 8bat account, complete KYC verification, make a deposit, or contact our support team, you provide us with information that may include:
When you access and use the 8bat Platform, certain technical information is collected automatically by our systems:
In limited circumstances, 8bat may receive personal data about you from third-party sources, including identity verification agencies used for KYC purposes, fraud prevention databases, and payment processing partners. Such data is used solely to verify your identity, prevent fraud, and fulfil our AML obligations.
8bat uses the personal data we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation and authentication | Name, email, date of birth, contact number |
| Identity verification (KYC) | Government ID, proof of address, payment method ownership |
| Processing PKR deposits and withdrawals | Payment method details, transaction amounts |
| Anti-money laundering (AML) monitoring | Transaction history, source of funds, IP data |
| Responsible gaming monitoring | Gaming activity, session data, self-reported assessments |
| Customer support | Account details, correspondence, transaction records |
| Platform security and fraud prevention | IP address, device data, behavioural patterns |
| Service improvement and analytics | Anonymised usage and navigation data |
| Marketing communications (where consented) | Email address, gaming preferences |
Where 8bat sends you promotional communications about new games, PSL betting markets, or bonus offers, you may opt out at any time by contacting support via live chat or by using the unsubscribe mechanism included in any marketing email.
8bat processes your personal data on the following legal bases:
8bat does not sell, rent, or commercially disclose your personal data to third parties. We share your data only in the following limited and controlled circumstances:
We engage carefully selected third-party service providers to assist with specific operational functions, including identity verification and KYC processing, payment processing (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa, Mastercard networks), fraud detection and AML screening, IT infrastructure and cloud hosting, and customer communication tools. All service providers are contractually bound to process your data only on 8bat's instructions and to maintain appropriate security standards.
8bat may be required to disclose personal data to our licensing authority, financial intelligence units, law enforcement agencies, or courts where we are legally compelled to do so. In such cases, we will disclose only the minimum data necessary to satisfy the legal obligation.
In the event of a merger, acquisition, or sale of all or substantially all of the assets of 8bat, personal data held by the Platform may be transferred to the acquiring entity as part of that transaction. You will be notified via email or Platform notice prior to any such transfer and the Privacy Policy governing your data will remain in effect.
No Third-Party Advertising: 8bat does not share your personal data with advertising networks, data brokers, or social media platforms for the purpose of targeted advertising.
8bat uses cookies and similar tracking technologies to maintain your authenticated session, remember your Platform preferences, and gather anonymised analytics data that helps us improve the site experience for players across Pakistan.
You may manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 8bat Platform, including your ability to maintain a logged-in session.
8bat retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, subject to any longer retention period required by applicable law or regulation. Key retention periods are as follows:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where data is anonymised rather than deleted, the anonymised data set may be retained and used for statistical and platform improvement purposes without restriction.
As a user of the 8bat Platform, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact our support team through live chat or by emailing [email protected].
You may request a copy of all personal data that 8bat holds about you. We will respond to verified access requests within 30 days of receipt.
If any personal data held by 8bat is inaccurate or incomplete, you have the right to request that it be corrected without undue delay.
You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to 8bat's legal retention obligations under AML and gaming regulations.
You may request that 8bat restricts the processing of your data in certain circumstances, such as where you contest the accuracy of the data or object to processing based on legitimate interests.
Where processing is based on your consent or on contractual necessity, you may request a copy of your data in a structured, commonly used, machine-readable format.
You may object at any time to processing of your personal data for direct marketing purposes. You may also object to processing based on legitimate interests, though 8bat may continue processing where compelling legitimate grounds override your interests.
8bat implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:
While 8bat employs robust security practices, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights, 8bat will notify affected users and relevant regulatory authorities in accordance with applicable legal requirements.
The 8bat Platform is strictly for adults aged 21 years and older. We do not knowingly collect personal data from individuals under the age of 21. Age verification is conducted as part of the account registration and KYC process for all new users.
If 8bat becomes aware that personal data has been collected from a person under the age of 21, that account will be immediately suspended, all associated data will be reviewed and, where no legal retention obligation applies, deleted. Any funds deposited by an underage account holder will be handled in accordance with applicable regulatory guidance.
If you are a parent or guardian and believe that a person under 21 in your care has registered an 8bat account, please contact us immediately via live chat or at [email protected] so we can take prompt action.
8bat reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The effective date shown at the top of this page will be updated whenever a material change is made.
Where changes are material — meaning they significantly affect how we use your personal data or the rights available to you — we will notify registered users via the email address on file or via a prominent notice displayed on the Platform before the changes take effect.
Your continued use of the 8bat Platform following the effective date of any revised Privacy Policy constitutes your acknowledgement of the updated Policy. We recommend reviewing this page periodically to stay informed of how 8bat protects your data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data 8bat holds about you, please reach out to our team through any of the following channels:
We aim to acknowledge all privacy-related requests within 48 hours and to provide a substantive response within 30 days of receipt. For complex data subject access requests involving large volumes of data, the response period may be extended by a further 30 days, in which case we will inform you of the extension and the reasons for it.
This Privacy Policy was last reviewed and updated on 1 January 2026. All prior versions of the 8bat Privacy Policy are superseded by this document.
Now that you know exactly how 8bat protects your privacy, you can play with confidence. Join thousands of players from Lahore, Karachi, and Islamabad on Pakistan's most trusted online casino and cricket betting platform. 21+ only. PKR payments accepted.
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